Digital Strategy

Developed and led content strategies across multiple channels, including editorial workstreams aimed at culturally engaged youth audiences. Experience spans campaign development, platform-specific content (email, app, web), and omnichannel planning, as well as partnerships and affiliate integrations.

  • Editorial planning
  • Content audits and gap analysis
  • SEO & keyword strategy
  • Brand positioning
  • Multi-channel distribution
  • Performance measurement and reporting

Led the social media strategy for Nike in the UK, overseeing both organic and paid activity across key platforms. Delivered large-scale campaigns and collaborated with internal teams and external partners to drive engagement, relevance, and cultural impact.

  • Platform strategy & channel selection
  • Community building & engagement
  • Paid social and campaign planning
  • Influencer and partnership framework
  • Creative direction
  • Performance measurement and reporting

Led lifecycle strategy focused on membership growth, engagement, and long-term retention. Worked with behavioural data to design personalised user journeys, lifecycle communications, and event-based engagement across digital touchpoints.

  • Customer journey mapping
  • Email & CRM automation
  • Membership & loyalty programme
  • Onboarding and retention flows
  • Churn analysis & prevention
  • Segmentation & personalisation